{"id":9,"date":"2024-08-07T16:36:24","date_gmt":"2024-08-07T14:36:24","guid":{"rendered":"https:\/\/canabisking.fr\/?page_id=9"},"modified":"2026-03-31T14:00:09","modified_gmt":"2026-03-31T12:00:09","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/cannabisking.es\/fr\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6aa71ab6 e-flex e-con-boxed e-con e-parent\" data-id=\"6aa71ab6\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-487cb4f elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"487cb4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-main-heading\"><h2   >Politique de remboursement et de retour<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35da986a elementor-widget elementor-widget-text-editor\" data-id=\"35da986a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\">Retours et droit de r\u00e9tractation<\/h3>\n\n<p>Conform\u00e9ment \u00e0 la l\u00e9gislation europ\u00e9enne, vous disposez d\u2019un d\u00e9lai de <strong>14 jours calendaires<\/strong> pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 fournir de justification. Ce d\u00e9lai court \u00e0 compter du jour o\u00f9 vous-m\u00eame, ou un tiers d\u00e9sign\u00e9 (autre que le transporteur), prenez possession du dernier article de votre commande.<\/p>\n\n<h4 class=\"wp-block-heading\">Exercer votre droit de r\u00e9tractation<\/h4>\n\n<p>Pour exercer votre droit de r\u00e9tractation, vous devez nous notifier votre d\u00e9cision au moyen d\u2019une d\u00e9claration claire (par exemple par <strong>e-mail<\/strong> ou <strong>courrier<\/strong>). Vous pouvez \u00e9galement utiliser un formulaire de r\u00e9tractation, sans que cela ne soit obligatoire.<\/p>\n\n<h3 class=\"wp-block-heading\">Remboursement<\/h3>\n\n<p>En cas de r\u00e9tractation, nous vous rembourserons tous les paiements re\u00e7us, y compris les frais de livraison standard (\u00e0 l\u2019exception des frais suppl\u00e9mentaires li\u00e9s \u00e0 un mode de livraison plus co\u00fbteux).<\/p>\n\n<p>Le remboursement sera effectu\u00e9 <strong>dans un d\u00e9lai de 14 jours maximum<\/strong> \u00e0 compter de la r\u00e9ception des produits retourn\u00e9s ou de la preuve de leur exp\u00e9dition.<\/p>\n\n<p>Le remboursement sera effectu\u00e9 en utilisant le m\u00eame moyen de paiement que celui utilis\u00e9 lors de la commande, sauf accord contraire.<\/p>\n\n<h3 class=\"wp-block-heading\">Exceptions au droit de r\u00e9tractation<\/h3>\n\n<p>Conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur, le droit de r\u00e9tractation ne peut \u00eatre exerc\u00e9 pour :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Les produits <strong>scell\u00e9s<\/strong> ne pouvant \u00eatre retourn\u00e9s pour des raisons d\u2019hygi\u00e8ne ou de protection de la sant\u00e9, une fois ouverts.<\/li>\n<li>Les produits <strong>rapidement p\u00e9rissables<\/strong>.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Produits d\u00e9fectueux ou endommag\u00e9s<\/h3>\n\n<p>Si un produit est re\u00e7u endommag\u00e9 ou d\u00e9fectueux, nous vous invitons \u00e0 contacter notre service client dans les plus brefs d\u00e9lais afin de trouver une solution adapt\u00e9e (remplacement ou remboursement).<\/p>\n\n<h3 class=\"wp-block-heading\">Conditions de retour<\/h3>\n\n<p>Pour \u00eatre \u00e9ligibles \u00e0 un retour :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Les produits doivent \u00eatre <strong>non ouverts<\/strong>, <strong>non utilis\u00e9s<\/strong> et dans leur \u00e9tat d\u2019origine.<\/li>\n<li>Une <strong>preuve d\u2019achat<\/strong> doit \u00eatre fournie.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Proc\u00e9dure de retour<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><strong>Contactez notre service client<\/strong> pour obtenir les instructions de retour.<\/li>\n<li>Emballez soigneusement les produits dans leur emballage d\u2019origine.<\/li>\n<li>Exp\u00e9diez le colis selon les indications fournies.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">Frais de retour<\/h3>\n\n<p>Les frais de retour sont \u00e0 la charge du client, sauf en cas de produit d\u00e9fectueux ou erreur de notre part.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Retours et droit de r\u00e9tractation Conform\u00e9ment \u00e0 la l\u00e9gislation europ\u00e9enne, vous disposez d\u2019un d\u00e9lai de 14 jours calendaires pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 fournir de justification. Ce d\u00e9lai court \u00e0 compter du jour o\u00f9 vous-m\u00eame, ou un tiers d\u00e9sign\u00e9 (autre que le transporteur), prenez possession du dernier article de votre commande. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de remboursement et de retour | Cannabis King Spain<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cannabisking.es\/fr\/politique-de-remboursement-et-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement et de retour | Cannabis King Spain\" \/>\n<meta property=\"og:description\" content=\"Retours et droit de r\u00e9tractation Conform\u00e9ment \u00e0 la l\u00e9gislation europ\u00e9enne, vous disposez d\u2019un d\u00e9lai de 14 jours calendaires pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 fournir de justification. 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